Monthly Archives: December 2011

Learning: A dive in TechEd

My week’s highlights include:

Tech·Ed North America 2011

Sorted by most viewed. With Case of the Unexplained 2011: Windows Troubleshooting with Mark Russinovich being the top choice. And the book “Windows Sysinternals Administrator’s Reference” being a must-read for anyone involved in administrating Windows. Some of the examples in the video are taken directly from the book, some of them are new. Presentation is easy and fun to watch, there are jokes, the language is simple and it doesn’t go all into the theory. I couldn’t stop watching it.

Free IT Training

A lot of youtube videos with step by step guides on a lot of technologies on the way to Microsoft Certification. It’s amazing how much content you can get nowadays for free if you know where to look.

The art of saying “no”

Saying “no” is one of the core skills everyone should know how to use!

The major thing to remember is that in addition to saying “no” it is wise to provide an alternative solution and explanation to why this is a better path to get the result. A lot of guys tend to forget that. And we get those awkward situations when parties are unable to come to an agreement.

One of the recent experiences I had is a meeting with one of our software vendors when we inquired about new features for a series of their product. We initiated the communication.

We wanted some additional functionality of their newer product to cut down our costs.

They wanted to make more money by skyrocketing the price on the licenses and re-evaluating our current agreement.

It was obvious from first 5 minutes of coversation.

And because it’s a meeting (Truth about meetings and managers revealed!) with managers – we ping ponged the dicussion around for 40 minutes.

Now, the suffering could have ended in the first 5 minutes by saying – “no”, “goodbye”, but since it’s a touchy subject we went around on some examples and tried to get the exact numbers that their solution is offering and how it will impact the planned cost reduction we had in mind.

The numbers didn’t add up, as it turned out the price in licensing cost increase the vendor requested was more than the actual value their new line of product brough into our organization.

Ultimately they promised to get back with a better offer and they still “plan” to.

Learning

My week highlights include:

Exam 70-647: Pro: Windows Server 2008, Enterprise Administrator

It took a while, but I’m finally there! Definitely an experience to remember, time constrains in some parts of the exam are really pushing you to the limit of quickly understanding what is the question about and what part of information you should be digging in the case scenario. A great video training material is available from CBTNuggets.

As a side note – “MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administrator (2nd Edition)” is horrible, pass on it. Technet documentation is a life saver.

http://csi-windows.com/ and http://DesktopEngineer.com

Quality, description of available trainings and deep technical expertise level of this resource is amazing. I have not had a chance to look into the whole content of the web site, yet, but already got a chance to download and play around with a script that let’s you “Show UAC Virtualized Registry Keys for All Users”.