Monthly Archives: August 2013

ITIL Service Strategy

By a chance got a spot on ITIL Service Strategy courses last week. Last moment’s notice; one of our colleagues got stuck in Egypt ( http://en.wikipedia.org/wiki/Political_violence_in_Egypt_(July_2013%E2%80%93present) ).

Enjoyed the training a lot, it’s been a while since I’ve done ITIL Foundation and having to solve and understand non-technical subjects seemed more like vacation time.

Talking to people from outside the organization helps too; began asking myself questions about how everything is setup in our company and is it really the best way to do so.

I feel that I will put aside the certification for Citrix Architect/MCSE and focus on ITIL Service Lifecycle ones.